Konsort ofron shërbime me cilësi të lartë ne fushën e  Teknologjisë së Informacionit. Ne ofrojmë implementim  të plotë te projekteve  duke filluar që nga konsulenca, deri tek zhvillimi i sistemeve. Per te qënë sa më pranë cdo nevoje të klientëve tanë, shërbimet tona janë të ndara në këto fusha:

                                   Mobile Trouble Ticketing

                                             Site/Fault Management

Service Request Management

An enterprise faces everyday hundreds of service requests coming from different entities (customers, employees, partners etc). Managing these requests fast, accurately and effectively is achieved through a Service Request Management System. It offers a platform that combines service desk with service catalog capabilities to provide a unified solution that replies to all service request needs in just one step.

                                 Case Management

Case Management is a solution that automates processes and integrates in one system documents, people, procedures, communication, rules and protocols, encompassing  every necessary component.   

Document Management Systems (DMS)

Thousands of documents involved in crucial business processes are scattered throughout an enterprise. They can come in a variety of formats such as forms, contracts, customer information, invoices, letters, e-mails, spreadsheets, reports, web content, etc.